IT Director / Head of IT opportunities · Panama & LATAM

George Clarke.

Regional leadership.
Business-focused IT.

I lead infrastructure, operations, and transformation across nine Latin American countries. With 20+ years in IT and Director-level responsibilities at adidas, I connect technology strategy, resilient services, and disciplined investment.

Explore my impactRésumé · EnglishCV · Español
Leadership profile

Strategy with measurable results.

My experience brings together technology roadmaps, regional team leadership, budget accountability, vendor governance, and reliable operations. At adidas, my remit includes ISO 20000 and ISO 27001 governance across more than 300 stores and four warehouses throughout LATAM. I am pursuing IT Director and Head of IT roles where I can align technology investment with business priorities.

100% of infrastructure projects on time & on budgetNearly USD 750K secured for modernization
9Countries in regional operations
USD 1.2MIT budget: Panama, El Salvador & Honduras
7Infrastructure Managers led
99.9%+Infrastructure uptime
25%Reduction in mean time to resolution
21%Cost savings per 100 laptops
Delivery portfolio

Projects, outcomes & media.

Selected work, newest first. Each project describes my contribution; linked galleries, announcements, and videos provide context about the facilities and initiatives.

2025 · El Salvador

Torre Millennium office infrastructure

Delivered networks, servers, endpoints, and systems integration for the new adidas offices. Led the infrastructure deployment from planning through implementation.

Project photo gallery ↗
Browse office photos
adidas El Salvador office interior 1adidas El Salvador office interior 2adidas El Salvador office interior 3adidas El Salvador office interior 4adidas El Salvador office interior 5adidas El Salvador office interior 6adidas El Salvador office interior 7adidas El Salvador office interior 8

Photography: Grupo MSAC.

2025 · Panama / Panamá

Colón distribution center expansion

Delivered IT infrastructure for the expansion from 10,000 to 15,000 m²: a 50% increase in space capacity.

adidas announcement ↗
2023 · Panama / Panamá

Datacenter modernization

Secured nearly USD 750K following two years of management advocacy. Modernized servers, cabling, HVAC, flooring, and alarms, and expanded space within four months after more than 15 years without updates.

Project photo gallery ↗
2023 · Panama / Panamá

Multiplaza Pacific flagship store

Implemented retail IT infrastructure and point-of-sale systems for the adidas Performance Store at Multiplaza Pacific.

Watch store video ↗
2022 · LATAM

Reebok IT separation across 11 countries

Separated networks and migrated data across 11 countries, including Puerto Rico and Uruguay. Decommissioned servers and reassigned endpoints during the LATAM divestiture.

Acquisition announcement ↗
2022 · Panama / Panamá

adidas Gym PTY

Delivered infrastructure and systems integration for adidas Gym PTY.

View adidas post ↗
2019 · Panama / Panamá

adidas LATAM headquarters remodel

Delivered IT infrastructure, network commissioning, and systems integration for the regional headquarters remodel.

Project photo gallery ↗
2016 · Panama / Panamá

SENACYT security governance & international representation

Developed information security policies aligned with Panamanian law and an ITSM framework. Represented Panama at the IAEA Information Security Forum in Mexico City, May 30–June 3, 2016.

IAEA website ↗
2015 · Americas / Américas

HP ISO certification & Mainframe Academy

Achieved ISO 20000 and ISO 27001 certification for HP Americas, including Panama, Costa Rica, and Argentina. Delivered Mainframe Academy training in Panama, resulting in 20 certified engineers.

Career progression

Operational depth. Regional scope.

Nov 2022 – Present

Regional IT Infrastructure & Project Manager

adidas · LATAM
  • Direct operations across nine countries, leading seven Infrastructure Managers and teams of 6–15 while sustaining 99.9%+ uptime.
  • Manage a USD 1.2M IT budget for Panama, El Salvador, and Honduras. Deliver multisite projects with 100% on-time and on-budget completion.
  • Lead technology roadmaps, executive reporting, vendor governance, and ISO 20000/27001 compliance across 300+ stores and four warehouses in LATAM.
Apr 2021 – Oct 2022

Senior Technical Project Manager – IT Infrastructure

adidas · LATAM
  • Delivered regional upgrades and deployments, managing RFPs, vendors, contracts, risks, resources, and changes. Developed ServiceNow dashboards.
  • Reduced costs by 21% per 100 laptops through an asset recycling and donation program. Managed Panama infrastructure with three direct reports.
Oct 2018 – Mar 2021

IT Services Manager

adidas · LATAM
  • Reduced mean time to resolution by 25% through ITIL-based ITSM across nine countries. Led teams of 6–15 and improved SLA compliance.
  • Governed vendors, portfolios, incidents, problems, and changes in alignment with global strategy.
Jul 2016 – Oct 2018

Service Improvement Manager

NTT DATA · Panama
  • Improved LATAM SLA adherence through ITSM and cross-functional infrastructure leadership. Led supplier and contract audits.
Jan 2016 – Jul 2016

IT Services Coordinator

SENACYT · Panama
  • Coordinated government infrastructure and IT services. Evaluated vendors and standardized documentation and support processes.
Apr 2015 – Dec 2015

Project Manager – IT Infrastructure

Hewlett-Packard · Panama
  • Delivered LATAM infrastructure projects with global engineering teams, formalizing change management and documentation.
Mar 2013 – Mar 2015

Project Manager – Audit & IT Services

Hewlett-Packard · Panama
  • Led Mainframe, AS400, and NonStop service delivery with 30 direct reports. Implemented ITSM/ISMS governance for regional audits, data privacy, and security; the certification program achieved ISO 20000 and ISO 27001 certification in 2015.

HP experience spans 2009–2015; earlier experience before 2013 is available on LinkedIn. Full career history ↗

Expertise

Built for IT leadership.

Leadership & technology

  • IT strategy, technology roadmaps & executive reporting
  • Project & portfolio management · PMI/PMBOK
  • ITSM · ITIL · SLA, KPI & OKR management
  • Information security governance · ISO 20000 / ISO 27001
  • Budget ownership, vendor contracts & cost optimization
  • Business continuity, disaster recovery & risk management
  • Datacenters · LAN/WAN · SD-WAN · Wired & wireless networks

ServiceNow · Coupa · Apptio · Remedy · IBM Tivoli · MS Project · Jira · Confluence · Smartsheet

Education & credentials

  • Information Systems & Industrial Engineering · Universidad Interamericana de Panamá
  • ITIL Foundation · ID: 100548166
  • ITIL Intermediate — Continual Service Improvement · ID: GR755025271GC
  • COPC Registered Coordinator
  • International Coaching Certification · ID: C6623

Regional & industry experience

Argentina, Brazil, Chile, Colombia, El Salvador, Honduras, Mexico, Panama & Peru.

Retail & apparel · Logistics & supply chain · Government · IT services & consulting · Telecom

For recruiters & hiring leaders

Let’s discuss your IT priorities.

IT Director · Head of IT · Infrastructure & Operations Leadership
Based in Panama City · Regional LATAM experience

Email George+507 6676-1210LinkedIn ↗PDF · EnglishPDF · Español