I lead IT infrastructure, regional projects, and service transformation across Latin America. With 20+ years in complex organizations, I bring the operational and strategic experience to lead as an IT Director or Head of IT.
I bring together IT project management and infrastructure leadership: from planning and deploying networks and data centers to improving service performance, security governance, and business continuity. I have led multicultural teams, managed multimillion-dollar budgets, and worked with executives and vendors across the region.
A sample of infrastructure and governance work across offices, logistics, and regional operations.
Scope: A new office needed a complete technology environment. My role: Led the infrastructure build-out, including networks, servers, endpoints, and systems integration. Delivery: A complete IT environment for the new adidas office.
View project photos ↗Scope: A new logistics hub required production-ready IT infrastructure. My work: Led the end-to-end infrastructure deployment for the adidas distribution center in Colón.
View adidas post ↗Scope: A new DHL and adidas distribution center. My role: Designed and deployed IT infrastructure for DHL and adidas supply chain operations. Delivery: Technology infrastructure for the new Extrema facility.
Read DHL article ↗ Watch Extrema reel ↗Scope: A flagship retail store in Panama City. My role: Delivered the store’s IT infrastructure and point-of-sale systems. Delivery: Retail technology implementation at Multiplaza Pacific.
Watch store reel ↗Scope: Separate Reebok technology from adidas across Latin America. My role: Managed network separation, data migration, server decommissioning, and endpoint reassignment. Delivery: Multi-country IT divestiture across Latin America.
Read related announcement ↗Scope: Establish service and information security management controls across the Americas. My role: Directed service and security governance programs across the region. Result: HP achieved ISO 20000 and ISO 27001 certification in the Americas.
Lead regional infrastructure operations, multi-site deployments, vendor performance, multimillion-dollar budgets, and executive reporting across nine countries. The résumé reports 100% of projects delivered on time and on budget, with seven IT Infrastructure Managers as direct reports.
Delivered concurrent infrastructure initiatives, governed risks and resources, and led vendor evaluations and contract negotiations.
Managed regional IT service delivery and introduced ITIL-based practices that reduced mean time to resolution by 25%.
Led service optimization and ITSM process improvements across Latin American client environments.
Coordinated government IT operations and developed an information security policy framework.
Led infrastructure projects, IT service delivery, audit programs, and ISO 20000/27001 certification initiatives. Managed 30 direct reports in enterprise systems service delivery; the HP Mainframe Academy certified 20 engineers.
Based in Panama City. Open to conversations about IT leadership, infrastructure, and regional transformation.